The heritage-protected building from the 18th century lies only at a few minutes walk from the Eupen's railway station and 10 minutes from the highway E40 Brussels – Aachen. The convent “Kloster Heidberg” offers a varied and flexible range of uses for seminars & events, concerts, company presentations & company parties, private events as well as accommodation for individual guests and groups. The convent offers 38 rooms, all of which can be used as single or double rooms, 1 room available for people with reduced mobility.
The hotel offers a 24-hour reception, sometimes with a keysafe.
A garden/park is located near the hotel and numerous bars and restaurants in the city centre can be reached within a 5-minute walk.